Once you’re up and running with GE, our support team will be here to help you with any questions or even just hold your hand and cheer you on. Your needs are our number one priority. Whether it’s a simple question or a complex challenge, we take the time to understand what you are trying to accomplish and offer the best solution.
When a customer calls for support, they aren’t just a number or a “trouble ticket.” We get to know our clients by name and we understand the needs of their specific organization. Our support staff maintains continual contact with each of our clients, making sure you are using our product to it's fullest and your company is receiving the best return on investment
When it comes to customer service we don’t look for shortcuts or cheap solutions. With custom care representatives located thought out the US, we provide full support from 8 am - 9 pm EST, because we know that even in today’s fast-paced world, nothing beats old-fashioned respect and care.